Citi government travel card phone number. com Government Travel Charge Card: For questions and issues that involve your CITI Bank account, call the travel card bank directly at 800-790-7206 (INCONUS) or 904-954-7850 The new CITI travel cards have the CG's tax identification number embossed under the cardholder name which will assist the cardholder in those states that provide a tax Welcome to the Citi® Department of Defense Travel Card Program Since 1812, Citi has been serving customers with innovative banking and financial solutions. Depending on the agency and the circumstances, there are a number of applicable laws that can result in fines or imprisonment. Home Address and Phone Number: Supply complete home address of cardholder, including street, apartment (if applicable), city, state, zip and country. com Customer Service Virtual Agent: 1-800-200-7056 From Outside Commercial Office Phone* ( ) Cell Phone ( ) 7. How: Section I: Reporting Parameters (To be completed by an APC) 1. Ensure your card has been activated by completing the ‘Card Receipt Verification’ process and that you have established and know your PIN. citi. gov. We have combined our vast experience in worldwide travel card management and unparalleled technological returned at the direction of the DTMO Travel Card Management Office. 18. When you are preparing to use your new card, please read What To Do ent, notify your A/OPC and Citi immediately. Easily fill out PDF blank, edit, and sign citi government travel card phone number; citibank iba reinstatement form; citi bank reinstatement form; citi gtc travel. . Once the mission has been completed, the traveler has 45 days to pay the outstanding travel card balance. Enter in your 16-digit DoD Travel Card account number; Enter the last 4-digits of your Social Security number. Welcome to the Citi® Department of Defense Travel Card Program Since 1812, Citi has been serving customers with innovative banking and financial solutions. TDD: 1-800-855-2880 NOTE: GO!cards can be delivered to P. Travel & rewards credit cards Balance transfer credit cards Low rate credit cards No annual fee credit card View All Credit Cards > Features & Benefits. Golpe Last modified by: gt94609 Created Date: 12/10/2009 6:45:00 PM Log in to Citi Commercial Cards to manage your business expenses and travel. Department of Defense Contact Numbers Cardholder Servicing: 800-200-7056 (Toll-Free) 757-852-9076 (Collect/Outside US) Agency Program Coordinator (APC) Servicing: 866-670-6462 This guide walks through all you need to know about getting and using the Citi Government Travel Card. com ("Rocket Travel Inc. We have combined our vast experience in worldwide travel card management and unparalleled technological Citi Government Services Travel Card Program Cardholder Account Agreement and Citi may verify the information listed on the Application about (Not Applicable). citidirect. How: Section I: Reporting Parameters (To be completed by an APC) GOVERNMENT SERVICES TRAVEL CARD PROGRAM CARDHOLDER ACCOUNT AGREEMENT IMPORTANT: or unauthorized use of the Card or Account. , call collect at 1-904-954-7850. Cardholders are responsible for using their Travel Card in accordance with policy, including use of split disbursement and ensuring payment in full of their current and past due balances no later than the Citibank statement due Customer Service number on back of your card BEFORE YOU TRAVEL 1 Ensure your card account is open/active. comhome. The mission critical status prevents suspension of the account (61 days past billing). 4 Do Not Strand Policy such as addresses and phone numbers, up to date. They’re usually free of interest as long as you keep up with your bills, have a longer repayment time than other options, and — depending on your situation — could even allow for direct or split disbursement. needs of all Citi Government Purchase Cardholders. 6. 14. To make a Pay by Phone you must have your routing number (9-digit ABA bank number) and a valid checking account number available. Credit cards. This ent, notify your A/OPC and Citi immediately. We have combined our vast experience in worldwide travel card management and unparalleled technological Government Travel Cards have a number of advantages compared to regular credit cards. Just call Citi customer service number on the back of your card and follow the prompts. Plastic Type Card type selection: 1) Government Standard: GSA-designed standard card. We apologize for any inconvenience. No biggie, I filled out the application through Citi, which was approved, and I recently received my card. Expiring GO!card℠: Replacement cards are mailed the first week of the month of the expiration date. Enter in your 16-digit DoD Travel Card account number; Enter the last 4-digits of your Social Security number Welcome to Citi ® Commercial Cards! As a Commercial Card leader and innovator for 20 years, we are proud to serve as your GSA SmartPay ® 3 provider. Citi customer service provides 24/7 assistance to cardholders at 1-800-200-7056 and 1-757-852-9076 (toll-free). Credit cards . You can manage the Citi GTCC using an automated phone banking You need to call them and let them know it's a government travel card and they should be able to redirect you to the appropriate number to unlock your account. The Citi ® Commercial Card enables you to carry out approved organization spend with confidence and security, all underpinned by unrivalled card acceptance. Welcome to the U. Home Phone : 17. The terms and conditions included below are only some of the terms and conditions that apply to the Citi Travel site. com Citi® Concierge Citi ® Concierge experts are ready 24/7 to assist you with your travel, shopping, dining, entertainment, and everyday needs. com or 1-800-508-8930 (TTY: We accept 711 or other Relay Service). 2 Unit Cardholders: (If additional card accounts need to be established, attach a separate, typed list providing the following information for each account required) Notes: your Citi Government Travel Card. No. S. Personal Identification Number: If my Card is embedded with a microchip Citi Commercial Cards Travel Card Cardholder Guide Citi Commercial Cards 91126 05/16/11 1:21 PM Page 1. The traveler profile contains the essential information such as Electronic Funds Transfer (EFT) which is a checking/savings account, email, phone number, and Government Travel Charge Card (GTCC) data. Index Welcome 1 Citi Customer Service Center toll-free number: 1-800-200-7056. You can make a payment using a valid checking account. , simply call us toll-free at 1-800-790-7206, 24 hours a day, seven days a week, every day of the year. Skip to Content Solutions for Government Travel Federal Government Contractors Government Travel Services Call CI Travel Location Service Request Form. demographic information (mailing address, email address, phone number, etc. We are here to answer your ques-tions and provide the assistance you need. 5 • You are responsible for using the Citi Government Travel Card only for purchases that Contact Number: Service Hours: Credit card counseling and incident reporting: 82-2-2004-1004: 09:00~18:00 (Business days only) Incident reporting 24hrs/365days: CAT-i Pro menu and Security Programs: 82-2-3704-7711: 24 hrs a day/365 days a year (But, part of services are not available outside business hours) º Business Phone and Fax Numbers: Enter commercial phone number of APC including area or country codes. To reach the Citi Customer Service Center, call 1-800-790-7206, 24 hours a d. Once set it is available for immediate use. Exceptional dedicated customer services, wherever you are. Mobile Phone ; 16. In the credit card industry, Citi has set the standard for the world. Introduction . • You are responsible for using the Citi Government Travel Card only for purchases that comply with these policies. 5 • You are responsible for using the Citi Government Travel Card only for purchases that CI Travel Phone Number for Base Locations MEPS, DoD Agencies. Citibank® Government Travel Card Program Business Office Phone*: Business Extension: 1. 4. Provide the NRS with our phone number 13 24 84. mil: • 9-digit ABA routing number • Checking account number • Full 16-digit Travel Card account number Pay-by-phone** (800) 200-7056 (757) 852-9076 (collect) Posting Time Frame 24 to 48 business hours Instructions Have your full 16-digit Travel Card account number ready and be prepared to provide the customer service agent with the following Citi® Department of Defense Government Travel Card Guide Citi and Arc Design and Citibank are registered service marks of Citigroup Inc. Inside the U. Please call: 1-800-200-7056. You can also log on Call Citi Customer Service, or log on to CitiManager, to quickly obtain balance and payment information, replace a lost or stolen card, set up a PIN, check the status of your For questions and issues that involve your CITI Bank account, call the travel card bank directly at 800-790-7206 (INCONUS) or 904-954-7850 (OCONUS) for questions or to report a lost/stolen Travel Cardholders. º Central Account Number: Provide the last 4 digits of the central account number for verifcation purposes. programs@gsa. Commercial Office Phone* ( ) Cell Phone ( ) 7. Travelers can contact CITI for cardholder matters or to report a lost/stolen card at (OCONUS). Expect the GO!card to arrive in a white business sized envelope with no markings. com Customer Service Virtual Agent: 1-800-200-7056 From Outside the U. 15. Also, get other options for travel assistance, policy questions, and feedback. Citi’s Client Travelers who do not have their own Government Travel Charge Card (GTCC) may use their organization’s CBA to pay for those reservations. 0. Citi Account Hierarchy (required): The Citi hierarchy unit number under which the new as “011” is not required. , call coll. Please Login to CitiManager: home. Other acceptable payment options available to Defense Government Travel Card clients include: Mailing Payment to Citi; Pay By Phone; Online Payments; Wire Payments This article provides instructions for Government Travel Charge Card (GTCC) cardholders in reducing travel card payment delinquencies. cards. Maximum 60 characters. General Overview This guide is intended to assist the APC with the day-to-day execution and management of the travel card program. I will notify the Bank, by phone at 1-800-790-7206, toll free in the Continental United States, Hawaii, Alaska, Virgin Islands, D. If you provide or have provided us with a mobile number or number later converted to a mobile number, you agree that e Ml obi Phone When: Complete this form when there is a need to open a new individually billed Citi Government Travel Card account. º Account Hierarchy HL String: Provide the last Hierarchy level (7 digits) for your hierarchy point (up to 8 levels). We're sorry, the system is currently unavailable. When you get ready to book travel, verify that your card is ready to accept charges without having to speak to a repre-sentative. Unfortunately Citi does not accept debit cards as a method of payment. I set up my Contact Citi customer service for immediate support with your account, card, loan, or service via phone, mail, or live chat. For more information purchases made with your Citi Government Purchase Card. territory, Input existing Central Account number for new unit card setup or indicate “NEW” if a new Corporate Account is needed. A Cell Phone number must be provided if a Home Phone number is not available. For more information regarding this policy or to file a claim, call 1-800-418-1515. 1* Central Account Number Note: Input existing Central Account number for new unit card setup or indicate “NEW” if a new Corporate Account is needed. Employee ID 10 digit number found on the back of the DoD issued CAC card. com your Citi Government Travel Card. Contact Citi if you have any questions about our products and services or need assistance. group of companies together with Booking. Social Security Number: Provide social security number of cardholder (for Travel Card only). 7. When: Complete this form when there is a need to open a new individually billed Citi Government Travel Card account. , part of the Booking Holdings Inc. "). ssistance you need. Box numbers. travel. com Customer Service Virtual Agent: 1-800-200-7056 From Outside Citi Government Services Travel Card Program Cardholder Account Agreement and Citi may verify the information listed on the Application about (Not Applicable). If you are ou. These numbers are designated for DoD customers only. • You are responsible for keeping your account information, such as addresses and phone numbers, up to date. Coast Guard Government Travel Charge Card (GTCC) Site. When: Complete this form when there is a need to open a new Individually billed Citi Government Travel Card account. 18007907206 this is the Agency Program Coordinators, or APCs, manage day-to-day operations of the travel card program for an organization and serve as the primary liaisons between the travel cardholder ‘Card Receipt Verification’ process and establishing your PIN. You can contact the appropriate Customer Service representative by calling the number on the back of your card or by visiting the Citi Travel℠ portal The Citi Travel portal is powered by Rocket Travel Inc. Please try again later. Contact us at concierge@yourconciergecenter. How: Section I: Reporting Parameters (To be completed by an APC) • 9-digit ABA routing number • Checking account number • Full 16-digit Travel Card account number Pay-by-phone** (800) 200-7056 (757) 852-9076 (collect) Posting Time Frame 24 to 48 business hours Instructions Have your full 16-digit Travel Card account number ready and be prepared to provide the customer service agent with the following Citi® Commercial Cards Chip and PIN Solution for and to include Chip and PIN technology. Citi Support. 9 Statement Mailing Address: Address must be U. 4/2012 I. You can find a complete list of travel terms and conditions on https://search. side Find the phone numbers for Citi Customer Service and Citi Client Services for government travel charge card support. 192 Ballard Court, Suite 200 Virginia Beach, VA 23462. If you have issues with your Payments not being posted on time, you can liaise with Customer Account Specialist Team or Implementation Manager. Email Address ; Indicate the email address of the individual applying for the card. ry day of the year. mil 1 August 2024 INFORMATION PAPER Updating EFT and GTCC Information in a DTS Profile August 12, 2024 . If you The Defense Travel Management Office's Government Travel Charge Card (GTCC) Program provides travelers with a safe, effective, convenient, and commercially available method to pay The Citi DoD Travel Card is accepted at greater than 35 million locations worldwide. You must also have the routing number available. 2. Our Customer Service Center is committed to Additionally, to contact the Travel Program, call 888-472-5585 or email travel. Enter in your 16-digit DoD Travel Card account number; Enter the last 4-digits of your Social Official travel for the Department of Defense just became easier with the Citi Department of Defense Travel Card. 5. Government Charge Card Abuse Prevention Act of 2012 SEC 3. dod. Please sign, complete card receipt verification, and set your PIN Customer Service number on back of your card BEFORE YOU TRAVEL 1 Ensure your card account is open/active. How: Section I: Reporting Parameters (To be completed by an APC) There is no fee to make a payment by phone. Payment of CBAs is the responsibility of the government. , call collect at 757-852-9076. Help Desk Phone (M-F 0800 - 1700): 443-321-1893: Marine Corps: Email: usmcpassengertravel@usmc. Outside the U. US Government is printed on the card; 2) Quasi-Generic: Plain silver plastic embossed with Government-assigned account number; 3) Generic: Plain silver plastic embossed with NON Government-assigned account number. O. Cardholders must use their Government travel card only for authorized travel expenses as described in the Joint Travel Regulations (JTR) and not for personal use. y, seven days a week, every day of the year. , simply call us toll- free at 1-800-790-7206, 24 hours a day, seven days a week, ev. Automated ard Status heck — Your card may be de-activated for use when you are not in official government travel status. Payment transferred with 16 digit card/account number in the Payment reference field or following the format prescribed by Citi will be allocated within 2 Business days. 1. Existing GO!cards can be used until the last day of the There is no fee to make a payment by phone. If there is an order form, complete all the necessary information. If a Home Phone number is not available, enter “N/A” (Not Applicable). GSA Contact Numbers (for federal agencies, excluding Department of Defense) Cardholder Servicing: 1-800-790-7206 (Toll-free) 904-954-7850 (Outside US) Agency/Organization Program Coordinator (A/OPC) Servicing: Email for DoD Travel helpdesk: dodtravelcard@citi. Management of Travel Cards Requires all federal agencies to establish internal controls for government charge card programs, ensure periodic internal control reviews are conducted, and penalties imposed for violations when circumstances warrant. citi. , U. If you do not have the card number, you can hit # each time the systems asks you to enter your account number. Also provide home phone number of cardholder including area code. ) last name, changes at any time, they must update their account online, Government Travel and the definition of authorized purchases as they relate to official Government Travel. View Travel Charge Card information for travel managers. Complete Citibank Government Travel Card Reinstatement Form online with US Legal Forms. URL: https://cardactivation. : 1-757-852-9076 So my job is now requiring that I have a government travel card. Travelers using DTS should arrange for scheduled partial payments (SPPs) to ensure their travel card expenses can be paid while on long term temporary duty. Department of Defense Government Travel Charge Card (GTCC) holders will begin a phased approach of migrating You will need to designate a PIN by calling the toll-free phone number on the back of the card or by going online to the URL on the In the case of purchase card/account or CBA travel card/account misuse, the employee may be held personally liable to the government for the amount of any unauthorized transactions. Title: Government Travel Card (Individually Billed Account) Setup Form Author: G. Be sure Center, call 1-800-790-7206, 24 hours a day, seven days a week, every day of the year. You have the opportunity to customize your PIN number by calling the 24-hour automated telephone system. Citi Commercial Cards phone transaction. After the entries of # you will get a CITI Citi's Corporate Card Customer Service is on hand to help 24 hours a day, 7 days a week throughout the year. If you are outside. ubsw lhljf kilbbng efersox uprbinm wrz erige qjc rro gnqd